| Consumer Protrection
Council, Rourkela observes
World Consumer Rights Day.
(The organisers of the event, including
Sri A.K.Goswami, President, can be seen at the centre.)
Plastic Pollution is a serious threat to the environment.
To create awareness among the people, the Department of Consumer Affairs,
Govt. of India, declared "Tackling Plastic Pollution", as the theme for this
year's World Consumer Rights Day.
Consumer Protection Council, Rourkela,
accordingly, organised a meeting on the 15th March, to discuss and deliberate
on this important topic. Enthusiastic participants shared their concern
and discussed ways and means of tackling the plastic pollution. The
event was organised at the Council's premises, which was attended by the
major Office-bearers, invitees and the public.
|Take the Covid vaccine, safeguard
yourself, and help prevent the spread of the Coronavirus.
Second Phase of Covid-19 vaccination
is in progress, to cover all those who are above 60 years of age and those
above 45 years, with comorbidities. Getting vaccinated is quite easy
and will help to fight the Covid effectively. Government and Private
Hospitals across the country are engaged in this vaccination drive.
While it is administered “Free of Cost”, in the Government Hospitals, Private
Hospitals have been authorised to collect a fee of Rs. 250/- from each individual
(Rs. 150/- towards the vaccine dose and Rs. 100/- towards Registration Expenses).
Each individual will be administered two doses of the vaccine, 28 days apart
(It has been advised, that those administered with Covishield vaccine, should
take the 2nd dose, between 6-8 weeks after the first dose, as a delayed vaccination
is found to be found to be more effective.) Individuals do not have
choice for the brand (Covishield or Covaxin). The second phase vaccination
started on the 1st March, after covering front line workers, including the
health professionals. In all, already nearly 3 crore individuals have
been administered this vaccine. The vaccine is quite safe and everyone,
those who qualify in the current phase, should volunteer to register themselves
and help themselves and the country to fight the contagious Covid disease.
I had the first dose of the vaccine administered on 1st March itself.
Steps to Register or Book an Appointment of COVID–19 Vaccine.
• First of all, interested citizens need to visit the
official portal i.e., https://www.cowin.gov.in
• Click the link for registration online.
• Enter a valid mobile number for registration.
• An OTP is sent to your registered mobile number.
• Enter OTP for further processing and click on the Verify
• You will now be directed to the vaccine registration
• There you need to choose a photo ID proof.
• Enter Name, Age, Gender, and upload the required ID
• After that, a question comes on the page that you have
any combination, which can be answered by clicking Yes or No.
• After entering all the details, click on the Register
• After being successfully registered on the website,
the account data will be shown on the screen.
• Click on Book for Appointment for vaccination.
• You can choose the vaccination Centre state-wise, district-wise,
block-wise, or Postal pin-wise.
• Check the centre details, dates, and availability on
the screen, and choose.
• After the registration process is complete, a message
will be received on the registered mobile number.
• You can visit the Centre/Hospital, on that date and
• After the first Dose registration, the second phase
of the vaccine will be done automatically.
Registration can also be done through the Arogya Setu
Mobile App. Please note that other than the authorised Centres, no one
else can administer you the vaccine. Further, the vaccine is not made
available in the medical shops.
*Mr. B.Vaidyanathan, is the
Chief Mentor, Consumer Protection Council, Rourkela.
be better protected - Narendra Modi
Employees are entitled to benefit of two years weightage
under the EPS
- Justice is not Supreme
Supreme Court fails
to uphold the law
Some suggestions to Chief Justice of India - Is it
that the Laws & Rules
need to remain only on paper?
Amendments to Consumer
A big question
mark about the relevance
of the judiciary in safeguarding the consumer
Curative Petition dismissed)
In India, consumers have been at the receiving end
since long. One
thought that things will change for the
better after the Consumer Protection Act was enacted
in 1986 and a structured approach was adopted to
promote and safeguard the interests of the consumers.
But after 2004, things have gone from bad to worse.
Commencing from the castration of the Central Consumer
Protection Council, the relevance of the consumer
Act itself has been brought into question. If the
government is found wanting and none too serious to
strengthen this voluntary initiative of the individuals
to do their bit for a healthy society, which in any case is
bound to benefit the industry, its competitiveness and the
country as a whole, myopic approach only appear to rule the
roost, as on date.
Important amendments which
were brought in 2003 to the Consumer Protection
Act, with a clear objective of penalising Unfair
Trade Practices and to compensate the consumer/litigant
adequately have been frustrated by the indifferent
approach of the National Commission as well as the
Supreme Court. That is why, giving the benefit
of doubt to the bench which did not do justice to the issues
placed before it by Consumer Protection Council, Rourkela,
and to take the issues pursued by it to the logical end,
Curative Petition was filed. The GROUNDS
the denial of “Natural Justice” to
the Petitioner Council and the failure of the Court
in addressing the issues raised in the “Appeal”.
Rupa Ashok Hurra
case specifically has laid “Violation of Principles
of Natural justice” as the valid ground for considering
a Curative Petition. Question is whether a narrow
view of non-issue of notice alone should be taken
as the requisite ground for allowing the Appeal or blatant
denial to consider the Grounds of Appeal by the concerned
bench should be treated alike, in the larger interests of
justice? If this anomaly is not addressed,
Curative Petitions will only be found
useful when the media start highlighting an issue, like
the LGBT case – leading to the strength of the population
deciding the outcome of the Curative Petition.
This does not augur well for a civilized democratic country.
Learned ex-Justice of
Gujarat & Rajasthan High Courts, Sri
M.R.Calla, and designated Sr. Advocate of the
Supreme Court had unequivocally advocated for
allowing the Curative Petition of the Council,
out the gross miscarriage
of justice and denial of natural justice.
But that has not appealed to the Supreme
Court bench headed by the CJI, who have
the Curative Petition,
as per the Order made available on the
Something needs to be
done to address and to save the people from
this hyper-technical approach of the Supreme
Court and to promote the consumer movement, which
is after all in the best interests of the nation.
Will Shri Narendra Modi and his government do something
to stem this rot?
How can the
Supreme Court pass an irrelevant order?
is your right'
consumer and go scot-free
Finish the consumer
A consumer organisation
with a difference.
Instead of rendering advisory
services alone, the Council since its inception,
in 1985, has been taking up issues affecting
them through the consumer courts and other means
and feels proud to have provided relief to crores of people.
not be an exaggeration to add that its activities
have added to the confidence of the Rourkela
population, against unethical business practices.
- Remedial action against
short filling of LPG in cooking
gas refills; of the 184 LPG Bottling Plants, of
the three Oil Marketing Companies (IOC, BP &
HP), only 4 remain to be automated. Even these
will be modernised within the next financial year 2013-14).
The quantified loss of nearly Rs. 750 crores per
year to the consumers across the country has been taken
care by this upgradation. Thanks to the Council's
Original Petition initiatied in 2001, before the
National Consumer Disputes Redressal Commission (NCDRC).
- Won an important case against
the Rourkela Development Authority and
secured financial relief for a group of individuals,
against violation of Plan & Specifications
in the construction of the houses and delay
in handing over the possession.
- Obtained a separate District
Forum for Rourkela, though it is
not the district headquarters, which otherwise
necessitated the entire Rourkela population
to approach the Forum, situated at Sundergarh,
a place 100 km away;
- Re-routing of Dhanbad-Alleppey
Express train through Chennai Central;
- Campaigned against non
transferring of excise duty concessions (to the
consumers) extended by the union government to
- Better upkeep of the railway
coaches of Utkal Kalinga Express
and other trains;
- Reintroduction AC Chair
Car in Ispat Express;
- Refunding of booking advance
by M/s APSL and M/s LML; and many
The fifth Voluntary Consumer
Organisation in the country to have
set up a Consumer Information
Centre, with the support of Ministry
of Consumer Affairs and Public Distribution, Govt.
of India. Has earned a niche for creating consumer
awareness and handling of individual
as well as group/class grievances.
It is bringing out an English monthly Advantage
Consumer, to educate the consumers.
It is represented in various Advisory bodies.
An Aware Consumer is
an Asset to the Nation
Through this site effort
will be made to disseminate all relevant
information and answers to many of the queries
which are frequently asked. Knowledge is power
and ignorance is the root cause of all exploitation.
As a consumer, we hope you will find the site
quite useful. Since ours is a voluntary organisation
with meagre resources we have designed the site on our
own and are sure there will be lot of scope to improve.
As such we invite the public and the visitors to this
site to communicate their valuable feedback, so that we may
improve the contents of this site.
Lots & Lots of information in store
for you to tap, in the
Information Section. Why wait to
click on Information.
If you are keen to support the Council, you may send in
your donations through
crossed Cheques/Demand Drafts, drawn in
favour of "Consumer Protection Council, Rourkela".
All donations to the Council are exempted
under sec. 80G of the Income Tax Act. The Council is also
registered under the FCRA (Foreign Contribution